Shipping policy

Last updated: April 30, 2025

This Shipping Policy applies to all purchases made through our website at [greenlifeproducts.net] ("Site") and is incorporated by reference into our Terms of Service.

1. Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. Processing times may be extended during peak periods or in the event of unforeseen circumstances.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and selected shipping method. Estimated delivery dates are not guaranteed and are subject to change due to carrier delays, weather conditions, customs processing, or other factors outside our control.

3. Shipping Carriers

We use reputable third-party carriers to deliver our products. Title and risk of loss for all products pass to you upon delivery to the carrier.

4. International Shipping

We currently offer international shipping to select countries. Please note that you are responsible for any customs duties, taxes, and import fees that may apply to your order. We are not responsible for delays due to customs clearance.

5. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. We are not liable for any delivery issues arising from incorrect or incomplete address details. If an order is returned to us due to an address error, you may be responsible for reshipping costs.

6. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at [info@greenlifeproducts.net] within 7 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue. Please note that investigations may take up to 14 business days. We are not responsible for packages marked as "Delivered" by the carrier.

7. Shipping Restrictions

Some products may be subject to shipping restrictions in certain locations due to regulatory or logistical reasons. We reserve the right to cancel or restrict orders that cannot be shipped to your location.